Privacy Policy

Version 1.0 – Effective as of: June 01, 2026

Controller

Park and Stadtmöbel by Marks Software GmbH
Brock 6
29683 Bad Fallingbostel
Germany

Phone: +49 (0) 151 50 66 28 19
E-Mail: datenschutz@park-und-stadtmoebel.shop

The controller is also the contact person for data protection matters.

1. General Information

We process your personal data in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

This Privacy Policy applies to the use of our website park-und-stadtmoebel.shop and all related services (online shop, orders, customer account, etc.).

2. Definitions

PUS = Park and Stadtmöbel by Marks Software GmbH

Personal Data = any information relating to an identified or identifiable natural person.

3. Purposes and Legal Basis of Processing

We process personal data for the following purposes:

3.1 Performance of Contract (Art. 6 para. 1 lit. b GDPR)

– Processing and fulfilment of your orders and deliveries
– Creation and management of your customer account
– Payment processing and invoicing
– Shipping and customer service

3.2 Legitimate Interests (Art. 6 para. 1 lit. f GDPR)

– Improvement of our offerings and website
– Prevention of fraud and abuse
– Ensuring IT security
– Direct marketing (where legally permitted)

3.3 Consent (Art. 6 para. 1 lit. a GDPR)

– Sending newsletters and marketing emails
– Use of certain analytics and tracking tools

3.4 Legal Obligations (Art. 6 para. 1 lit. c GDPR)

– Compliance with commercial and tax retention obligations
– Responding to requests from authorities

You may object to processing based on legitimate interest at any time. You may withdraw any consent given at any time with effect for the future.

4. Categories of Personal Data

– Contact data (name, address, email address, phone number)
– Order and contract data
– Payment data (processed via payment service providers)
– Technical data (IP address, browser data, cookies)
– Communication and support data

5. Recipients and Disclosure of Data

We only disclose your data where necessary for the performance of the contract:

– Shipping service providers (DHL, DPD, freight forwarders)
– Payment service providers (PayPal, credit card providers, etc.)
– HAGS GmbH (for warranty, spare parts and manufacturer support)
– Processors (hosting, email delivery) – subject to corresponding data processing agreements

6. Data Transfer to Third Countries

Personal data is generally not transferred to countries outside the EU/EEA. If this should be necessary in exceptional cases, we ensure an adequate level of data protection through appropriate safeguards (e.g. EU Standard Contractual Clauses).

7. Storage Period

We store your data only as long as necessary for the respective purpose or as required by statutory retention periods (e.g. 6–10 years under commercial and tax law). After that, the data is deleted or anonymised.

8. Your Rights

You have the following rights:

– Right of access to your stored data
– Right to rectification of incorrect or incomplete data
– Right to erasure (“right to be forgotten”)
– Right to restriction of processing
– Right to data portability
– Right to object to processing
– Right to withdraw consent at any time

To exercise your rights, please send us an email to datenschutz@park-und-stadtmoebel.shop.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for us is:

The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 5
30159 Hannover
Phone: +49 511 120-4500
Email: poststelle@lfd.niedersachsen.de
Website: https://www.lfd.niedersachsen.de

10. Data Security

We take technical and organisational measures to protect your data (e.g. SSL encryption of the website, access restrictions, regular security audits). All servers containing personal data are located within the EU.

11. Obligation to Provide Data

The provision of certain data is necessary for the performance of a contract. Without this data we may not be able to process your order properly or at all.

12. Automated Decision-Making / Profiling

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

13. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as necessary. The current version is always available on our website. In the event of significant changes, we will inform you actively (e.g. by email).

14. Contact

If you have any questions or wish to exercise your rights, please contact us at:
datenschutz@park-und-stadtmoebel.shop

Thank you for your trust.